UniRac Inc., North America's leading manufacturer of solar photovoltaic (PV) mounting solutions, is proud to have been selected for the second consecutive year by Managing Automation as one of the 2008 Progressive Manufacturing 50 Award Winners.
UniRac Inc., North America's leading manufacturer of solar photovoltaic (PV) mounting solutions, is proud to have been selected for the second consecutive year by Managing Automation as one of the 2008 Progressive Manufacturing 50 Award Winners, recognizing organizations whose technology-driven processes drive extraordinary business accomplishments.
UniRac was honored in the category of Customer Mastery, based on their relentless focus and mapping of the Voice of the Customer's (VOC) requirements into enterprise-wide business processes, with the goal of meeting and exceeding all customer expectations.
"We are especially delighted to receive this prestigious award, as it recognizes our commitment to working with our customers," said Douglas May, UniRac CEO. "We recognized, early on, that in order to continue lead our segment of the PV mounting industry, we needed to work closely with our customers, who provide us with experienced input on a regular basis. This, we believe, is one of the main keys to UniRac's success."
UniRac kicked off their Voice-of-Customer initiative in July 2007 with a series of customer surveys and new business processes designed to increase communications, and to solicit feedback on key business processes, including manufacturing and product development. The goal was to greatly enhance their customers' experience working with UniRac at every phase in the process, from the earliest contact to post-sales support and service.
"We congratulate the UniRac team," said Dave Kulik, CEO of SunWize. "It comes as no surprise that UniRac has been given this award. Their focus on our requirements and processes has led to a significant increase in our business together over the past few years."
UniRac's outstanding achievements and innovative business practices will be recognized by peers, partners, and suppliers in the manufacturing community at the 2008 Progressive Manufacturing Summit, followed by a Black Tie Awards Gala in Las Vegas from June 10-12.
Based in Albuquerque, New Mexico, UniRac (www.unirac.com) was founded in 1998 and quickly became the industry leader with a reputation for superior products, responsive support and outstanding services. Speed and high-quality installation options are the trademark of all our PV racking product lines. UniRac delivers innovation, on time, and with award-winning results.
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