Xantrex customers can now enjoy the benefits and peace of mind offered by upgraded warranty and new performance guarantee packages for its PV Series grid-tie solar inverters installed in the U.S. and Canada.
BURNABY, B.C., CANADA, June 15, 2004 - Xantrex customers can now enjoy the benefits and peace of mind offered by upgraded warranty and new performance guarantee packages for its PV Series grid-tie solar inverters installed in the U.S. and Canada.
Xantrex has extended its standard warranty for its PV Series from one year to five years. For customers who want additional coverage, the company is introducing new extended warranty packages, which provide the option to purchase 5- or 10-year extensions to the standard warranty for a total of 10 or 15 years of coverage.
Xantrex is also introducing a premium service offering called the Performance Guarantee, which can run concurrently with the standard warranty or for 10- and 15-year total coverage periods. The Performance Guarantee supplements standard warranty provisions plus enhanced features including:
• Priority on-site response times by Xantrex
• Guaranteed system uptime levels
• Compensation for system downtime beyond the 3% allowable in the performance guarantee. Compensation escalates based on rising interconnection and inflation rates.
"Xantrex is committed to providing world-class service to support our world-class products," said Al-Karim Kara, Xantrex Vice President, Customer Service. "Our new service packages are the best way for our customers to protect their investment and to ensure top performance from their PV Series systems."
The Xantrex service packages offer additional protection against the costs associated with unforeseen repairs. For additional information about the Xantrex warranty and performance guarantee packages, contact a Xantrex renewable energy sales representative or visit www.xantrex.com/pvserieswarranty.
Xantrex Technology Inc. is a world leader in the development, manufacturing and marketing of advanced power electronic products and systems for the distributed, mobile and programmable power markets. The company's products convert raw electrical power from any central, distributed, or backup power source into high-quality power required by electronic and electrical equipment.
Xantrex is a public company listed on the Toronto Stock Exchange. Headquartered in Vancouver, British Columbia, the company has facilities in Arlington, Washington; Livermore, California; Miami, Florida; Elkhart, Indiana and Barcelona, Spain. Additional information about Xantrex is available at www.xantrex.com.
Note that this news release contains forward-looking statements related to Xantrex Technology Inc. Such statements reflect the current views of Xantrex with respect to future events and are subject to risks and uncertainties that could cause actual results to differ materially from those contemplated in these forward-looking statements.