Close monitoring of electricity usage helps trendsetting Hong Kong hotel to achieve sustainable, environmentally friendly operation while improving profitability.

HONG KONG, 11 October 2006 Accor Hotels has an unequalled track record as a trend setter, not a trend follower, in matters relating to the environment. Its first formal group-wide environmental management directive was issued in 1994, long before most hotel companies. The group created a full Environmental Charter in 1998, and increased the number of elements being managed from 15 to 65 in 2006. Inclusion in the FTSE4Good index of environmentally conscious companies, one of only two hotel companies, is indicative of Accor's international standing (two others were deleted earlier this year, as criteria were tightened).

With all-important support and commitment of its owners, the Novotel Century Hong Kong, the first Accor-managed hotel in Hong Kong, already moved to live up to this tradition when, earlier this year, it became one of the first hotels in Hong Kong to invest in an upgrade from air-cooled to water-cooled air conditioning chillers. Air conditioning is the largest component in the hotel's total electricity use, so changing to the significantly more energy efficient type, as recommended by EMSD, has already begun delivering noticeable savings.

Now the hotel is driving its energy efficiency action plan even harder with its initiation of professional monitoring of electricity usage at a very detailed level.

Generating electricity is a highly polluting process. Global warming, local air pollution and acid rain are significant problems that arise from burning coal to produce the electricity used by the Novotel Century Hong Kong and every other building in the SAR.

The hotel's executives recognised that managing electricity usage needed to be more sophisticated than a handwritten daily meter reading and a lump-sum monthly bill. Electricity companies look at usage in 30-minute intervals, and the Novotel Century Hong Kong decided they needed to do the same.

Interested in seeing real results, not just a bigger pile of data, the hotel has chosen to outsource the task of scrutinising, analysing, and giving advice about this data to a team of specialists whose expertise from monitoring hundreds of other electricity meters' data every day of the year allows them to be quick, accurate, and highly cost-effective.

The aptly named LiveDATA energy monitoring and reporting service, provided through Hong Kong based energy management firm Energy Resources Management, means that the Novotel Century Hong Kong is now able to understand its electricity consumption in fine detail, and to identify critical pieces of information that were previously completely invisible, or that would have required immense amounts of manual labour to reveal, even for just a short period.

The LiveDATA team monitors 240 pieces of data each day, not just one. And 7,300 pieces of data each month, not just 31. They provide performance assessment, notifications, and suggestions for remedial actions, as well as standard reports. The focus is on detecting abnormal or inefficient events that cause loss of profits, more wear on equipment, and that ultimately impact the environment. They also identify and measure improvements, so these can be locked in instead of dissipating over time.

"LiveDATA is identifying issues we simply had no way of seeing before" said John Lam, Chief Engineer of the Novotel Century Hong Kong. "There is a convergence of benefits here - the power companies will pollute less if we waste less. So lower bills for us, lower environmental impacts for Hong Kong."

LiveDATA keeps auditable records of all consumption metrics, and provides prompt notification of unusual conditions. "An unusual blip can point the finger at a problem operation," continued Lam. "LiveDATA lets me know, so we can take immediate corrective action. If I need to, I can study the data further using LiveDATA's website access to detailed monitoring records. Most alerts are due to avoidable human behaviour. But now we find out about the problem right away. LiveDATA required no equipment, no training, and no software. Just immediate results."

Close monitoring of electricity usage is just one method Accor uses to achieve sustainable, environmentally friendly operation while improving profitability.


About Accor

With 150,000 associates in 140 countries, Accor is the European leader and one of the world's largest groups in travel, tourism and corporate services, with two major international activities:
- hotels: more than 4,000 hotels (423,000 rooms) in 90 countries, casinos, travel agencies, and restaurants
- services to corporate clients and public institutions: each day, 13 million people in 31 countries use a broad range of services (food vouchers, people care and services, incentive, loyalty programmes, events) engineered and managed by Accor.

For further information:
Annie Ho, Marketing Communications Manager, Tel: 2507 6663, Fax: 2824 3235,

About Energy Resources Management

Energy Resources Management is a Hong Kong-based energy management firm whose mission is to work with companies that seek to extract maximum value from the dollars they spend on energy. Energy Resources Management excels in using management, not technology, to deliver results, and focuses on servicing large organisations in the Asia Pacific region. For further information visit

For further information contact:

Energy Resources Management
Robert Allender
+852 2528 2285

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