Deploys Online Customer Relationship Management Portal for Renewable Energy Contractors
Verde Energy, the only company to provide customers a trusted source for competitive quotes on solar power, solar thermal, and wind power projects, announced today the deployment of a customer relationship management (CRM) portal for its nationwide network of pre-screened renewable energy contractors known as Verde Pros.
Verde Energy launched the CRM portal, hosted by Salesforce.com, to provide seamless lead delivery and powerful customer life cycle management tools designed to improve the overall customer experience. "Our objective in providing this tool is to help our nationwide network of Verde Pro contractors provide the absolute best customer service possible," said Chris Frothingham, chief operating officer for Verde Energy.
Extending the services available to Verde Pros, the CRM portal offers a robust, reliable platform for the management of Verde Energy qualified leads. The platform allows Verde Pros the ability to schedule follow-up, store contract details and site notes, and manage their sales.
"With the rollout of the portal, Verde Pros can now go to a secure online site that contains their customer records in one convenient place," said Frothingham. "We are continuously looking at ways to improve the service we provide, both to customers and our contractors. We feel this will make an immediate impact."
The CRM portal is available now to all existing Verde Pros and will be provided to new contractors joining the Verde Energy network.
About Verde Energy
Verde Energy helps customers of all sizes obtain project financing, competitive project bids and expert installation of solar power, solar thermal, wind power and other renewable energy systems from trusted local professionals nationwide. Visit us at http://www.verdeenergy.com.
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